Simply enter your contact details, pick a day and time that suits you for install. You will receive an email confirming your installation date and contact details.
Our plumber will disconnect your old suite and install your new one.
How far will the installer travel from my nearest Aldi store?
Travel allowance is up to 20km from your nearest Aldi store. We can still install your toilet suite if your install location is further away for a small surcharge of $1 per kilometre for all travel over 20km. You can pay your installer directly.
What happens to my old toilet?
Our installer will disconnect your existing toilet unit in order to install the new toilet. You can dispose of the toilet yourself, or an optional $30 disposal service is available which can be added during the booking process. Please check our website for details.
What happens if I need to change my installation date?
How will I know the toilet will be correctly installed?
Your toilet will be installed by an experienced and licensed installer. The installer will fill out a Completion Certificate that includes a photograph of the installation and a signature from you confirming your satisfaction. This will be returned to us for verification.
What is the warranty on my toilet?
3 year in home warranty.
How do I know if my existing toilet is an S-Trap?
S-trap toilet pans have the waste in the floor and are common in most Australian houses.
Use our questionnaire guide which includes visual photos to illustrate the various connection types to help you confirm the system you currently have.
How do I know my toilet is compliant with Australian regulations?
All toilet suites provided by NU are fully compliant and meet Australian Standards, displaying the WELS and WATERMARK identifications.
Are there any extra costs?
This product includes the toilet suite and professional installation.
Occasionally, there will be some additional services required for your new toilet.
The most common extra services include: a new hose ($5), a new tap ($5), removal of old toilet suite ($30), concrete removal ($25).
Our professional installers can supply these at the time of install if necessary. They will only supply these services if they are required for compliance for a safe install and you agree to them.